💬 1. What products does BalyWear offer?

We specialize in balletwear for women, men, girls, and boys — including leotards, skirts, tights, warm-ups, shoes, and more. Our pieces are designed for comfort, style, and movement.

🚚 2. How long does shipping take?

Shipping times vary by location. On average:

• USA / Australia / France / Spain: 3–5 weeks

• Germany / UK / Italy / Belgium / Canada: 7–10 business days

• Rest of the World: 8–15 business days
  Please note: processing takes 3–8 business days before shipment.

📦 3. Can I return or exchange my order?

Yes! You can return eligible items within 30 days of delivery. Items must be unused, unwashed, and in original condition with tags.
Exchanges are not available at this time — we recommend returning your item and placing a new order.
Read our full Return Policy here.

✉️ 4. How can I contact customer support?

You can reach us at Contact@Balywear.shop — we typically respond within 24 hours on business days.

📏 5. How do I choose the right size?

Each product page includes a detailed size chart. If you're still unsure, feel free to email us — we're happy to help with fit guidance!

💳 6. What payment methods do you accept?

We accept major credit/debit cards, and other secure payment methods offered at checkout.

🌍 7. Do you ship internationally?

Yes, we ship worldwide! Delivery times and customs fees may vary by country. Please check our Shipping Policy for more details.

📮 8. What if I entered the wrong shipping address?

Please contact us immediately at contact@balywear.shop . If your order hasn’t shipped yet, we’ll do our best to update the address. Once shipped, we're unable to make changes.