At BalyWear, we’ve put a lot of care and attention into making sure your balletwear gets delivered as quickly and smoothly as possible.

✅ VERIFICATION

A confirmation email will be sent to you once your order is authorized and verified. We begin preparing your order immediately after verification. Because of this fast processing, it may be difficult to make changes or cancel your order once it's placed — but we’ll do our best to assist you. Please contact us at contact@balywear.shop as soon as possible if you need help.

⚙️ PROCESSING TIME

It normally takes 3–8 business days for us to process your order before shipping.
Please note: This does not include weekends or public holidays.

📦 DELIVERY ESTIMATES

Delivery times vary depending on location. Please see the general estimates below:

• USA / Australia / France / Spain: 3–5 weeks

• Germany / UK / Italy / Belgium / Canada: 7–12 business days

• Rest of the World: 8–15 business days

For questions about delivery to specific countries, feel free to contact us at Contact@Balywear.shop

🌍 SHIPPING DETAILS

Shipment normally takes 5–10 business days to arrive after dispatch, but can take up to 7–15 business days during busy periods (like holidays, sales events, or customs delays).

Note: Shipping time is estimated and starts from the shipping date, not the order date. Delays may occur due to incorrect addresses, customs processes, or unexpected issues beyond our control.

📩 WHERE’S MY PACKAGE?

If your package hasn’t arrived within 30 days of shipping, please email us at contact@Balywear.shop and we’ll assist you within 24 hours.
Requests made after 30 days may not be eligible for investigation or refund.

✅ SCOPE OF GUARANTEE

All orders placed on Balywear.shop are guaranteed to be delivered within 60 days. If you haven’t received your order within this time frame, you're protected and may be eligible for a full refund.

⚠️ PLEASE NOTE:

• We are not responsible for delivery attempts when no one is available to sign or receive the package.

• We are not responsible for returns to sender due to failed delivery attempts.

• We are not responsible for incorrect shipping addresses entered at checkout.

• Once your order is shipped, we are unable to change the delivery address.

• We are not liable for lost or stolen packages after confirmed delivery.

• We are not responsible for customs delays, fees, or local postal service issues in your country.

• We strive to provide clear shipping estimates, but unexpected delays may occur beyond our control.

Thank you so much for shopping with Balywear. We appreciate your patience and support and are always here to help if you have any questions about your order.

📧 Contact us: Contact@Balywear.shop